Help

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.

Q: How much does it cost to register?
A: Nothing. Registration is FREE.

Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.

Q: How Much Do Mountain Ads Cost?
A: A basic MountainZilla Ad is FREE! After you register, just put your ad information in and hit continue ad at the bottom of the page. On your next page enter "FREE" into the coupon box. Premium ads start at $29.95 for a single ad and go up from there depending on the package you choose. Please see the Pricing Page for more information!

Q: How Long Do Mountain Ads Run?
A: All Mountain Ads on MountainZilla currently run for 365 days.

Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free.

Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed.

Q: I sold my stuff. What should I do with my ad?
A: Go to your ad and click the Sold option!

Q: What Category Should I Put My Ad In?
A: If you don't see a spot listed, choose other.

Q: What region should I put my ad in?
A: The region the Mountain Property or Home is in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.

Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.

Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.

Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

Q: What is your privacy policy?
A: See MountainZilla Privacy Policy for details.

Q: How Do Regions Work?
A: MOUNTAINZILLA.com covers the entire U.S. All states and and Mountain Towns are listed. When you register or create ads, you select a region. When you browse ads, ads in your region will be shown first. When you search for ads, ads in your region will be shown first.

Q: I don't see my city listed. What region should I choose?
A: Choose the " (other) " tab in the state where your Mountain Home or Property is in. Next email us and we will add your city.